1. Ordering and Payment
Cash on Delivery: We accept cash on delivery (COD) as the only payment method. Once you place an order, a representative will contact you to confirm your order and arrange for delivery.
Order Confirmation: Upon placing an order, you will receive an order confirmation email or SMS. If there are any issues with your order, we will reach out to you for clarification.
Shipping and Delivery: Shipping charges and delivery times may vary depending on your location. Delivery is made only within the locations we service. We will make all reasonable efforts to ensure timely delivery, but we cannot be held responsible for delays caused by third-party delivery services.
2. Return and Refund Policy
At Phineas Travel, we strive for customer satisfaction. If there is a problem with your order (such as damaged or incorrect items), please contact us within 7 days of receiving your order. Our return policy is as follows:
Items must be returned in their original condition, unused, and with all packaging intact.
We will arrange for the return and process a refund, provided the returned items meet the above criteria.
Return shipping costs are the responsibility of the customer unless the return is due to our error.
3. Account Responsibility
You may need to create an account to place an order on the Site. You agree to provide accurate, current, and complete information when creating an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. If you believe your account has been compromised, please contact us immediately.
4. Privacy and Data Protection
Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data. By using our Site, you agree to the collection and use of your information in accordance with our Privacy Policy.
5. Limitation of Liability
To the fullest extent permitted by applicable law, Phineas Travel is not liable for any damages or losses arising from the use of the Site, including but not limited to indirect, incidental, punitive, or consequential damages. Our liability is limited to the total amount paid for the products purchased through the Site.
6. Intellectual Property
All content on the Site, including text, images, logos, graphics, and software, is the property of Phineas Travel and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from the Site without our express written permission.
7. Prohibited Activities
You agree not to engage in the following activities while using the Site:
Violating any applicable local, national, or international law
Attempting to interfere with the proper functioning of the Site
Uploading or transmitting malicious code, viruses, or other harmful files
Engaging in fraud or deceptive practices
8. Changes to Terms and Conditions
Phineas Travel reserves the right to update or modify these Terms and Conditions at any time without prior notice. All changes will be posted on this page with an updated “Effective Date.” It is your responsibility to review these Terms periodically.
9. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Phineas Travel
Email: [email protected]